Leadership and planning

Leadership and planning


SKU: N/A Category:


The purpose of this module is to demonstrate leadership and commitment towards high quality performance of the management system by: 


  • Understanding the organizational context and analyzing external and internal issues that may influence organization’s performance.  
  • Determining the interested parties (stakeholders), as well as their relevant requirements/ needs and expectations. 
  • Establishing the Quality Policy 
  • Establish quality objectives at relevant functions, levels and processes and plans to achieve them  
  • Establishing KPIs and targets and tracking their achievement  

Additional information


Small, Medium, Large